Meet the Jury: Kunal Luhar, Co-Founder & CEO, 5W1H

Marketing strategist Kunal Luhar joins the 15th ACEF Global Customer Engagement Awards jury, bringing expertise in growth-led brand strategy, customer-centric engagement, and data-informed decision-making.

Kunal, Co-Founder & CEO, 5W1H joins an eminent panel of jury members from India, Sri Lanka, Dubai, Italy, Thailand, and the USA, bringing together diverse global perspectives to evaluate outstanding work based on innovation, creativity, effectiveness, and measurable impact.

Kunal Luhar is a marketing and business strategy professional with experience in building growth-led brand initiatives and customer-centric engagement programs. His work reflects a strong focus on aligning consumer insight, strategic planning, and execution excellence to deliver meaningful engagement outcomes across channels.

Across his professional journey, Kunal has contributed to initiatives that combine brand strategy, communication effectiveness, and data-informed decision-making, helping organisations strengthen relevance and customer connection in competitive markets. He brings a balanced perspective that values creativity alongside clarity of objectives and measurable impact.

As a jury member for the 15th edition of the ACEF Global Customer Engagement Awards, Kunal will evaluate entries through the lens of strategic intent, customer understanding, and real-world effectiveness. His approach aligns closely with the Awards’ focus on recognising engagement that delivers sustained customer value and business impact, rather than short-term visibility.

About the Global Customer Engagement Awards (www.globalcustomerengagement.com)

The Global Customer Engagement Awards, scheduled for 30th April in Mumbai, celebrate excellence across Television, Print, Radio, Mobile, Social Media, Cinema, OOH, PR, and emerging digital platforms, bringing together a global jury to benchmark best-in-class customer engagement work.

By welcoming professionals like Kunal Luhar to its jury panel, the Awards continue to reinforce their commitment to credible evaluation, diverse perspectives, and future-ready customer engagement excellence.

The Global Customer Engagement Awards recognise organisations, agencies, and professionals shaping the future of customer-centric marketing — where creativity, technology, and measurable impact converge.