Terms of Service

Effective Date: [06-July-2025]

Welcome to customerengagement.net (the “Website”, “Platform”, or “Service”). These Terms of Service (“Terms”) govern your access to and use of our website and services offered by [Your Company Name] (“we”, “us”, “our”). By using our website or services, you agree to comply with and be bound by these Terms.

Please read these Terms carefully. If you do not agree, please do not use our services.

1. Acceptance of Terms

By accessing or using customerengagement.net, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction, and you agree to abide by these Terms and all applicable laws.

2. Services

We provide customer engagement solutions and related services, including but not limited to analytics, communication tools, customer interaction management, and consulting services.

The availability, scope, and features of the services may change from time to time at our discretion.

3. User Accounts

To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration and maintain its confidentiality. You are responsible for all activities under your account.

Notify us immediately of any unauthorized use or security breaches.

4. User Conduct

You agree not to:

Use the service in any unlawful or fraudulent manner.
Post or transmit content that is offensive, defamatory, obscene, or infringes others’ rights.
Attempt to interfere with or disrupt the service or servers.
Use automated systems or software to access the service without permission.

We reserve the right to suspend or terminate accounts violating these terms.

5. Intellectual Property

All content, trademarks, logos, software, and other materials on the Website are owned or licensed by us and protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

6. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. By using the service, you consent to our data practices described therein.

7. Third-Party Services

Our platform may contain links to third-party websites or services, or integrate third-party products. We do not endorse and are not responsible for the content, privacy, or terms of these third parties. Use them at your own risk.

8. Disclaimers & Limitation of Liability

The service is provided “as is” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted or error-free operation.
To the fullest extent permitted by law, we disclaim liability for any damages arising from your use or inability to use the site or services.

9. Indemnification

You agree to indemnify, defend, and hold harmless [Your Company Name], its affiliates, and employees from any claims, damages, losses, liabilities, or expenses arising from your violation of these terms or misuse of the services.

10. Termination

We may suspend or terminate your access and account at any time for violation of these Terms, legal compliance, or business reasons, without prior notice. Upon termination, your right to use the service immediately ends.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising out of or relating to these Terms or the service will be resolved through binding arbitration or in courts located in [Your Jurisdiction], as specified.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with the “Effective Date” revised. Continued use of the service after changes implies acceptance.