ACEF Global Customer Engagement Summit & Awards 2026 Returns for 15th Edition in Mumbai
CE DESK 
The 15th Global Customer Engagement Summit & Awards 2026 in Mumbai unites brands, agencies, and media leaders to celebrate data-driven, creative customer engagement across OOH, digital, PR, OTT, and experiential campaigns.
The 15th ACEF Global Customer Engagement Summit and Awards, Mumbai [April 2026], a premier gathering of marketing, media, and brand leaders, is set to spotlight innovation and excellence in customer engagement across industries. This prestigious event recognizes organizations and professionals redefining how brands connect, communicate, and create impact in an increasingly digital and customer-driven world.
As customer expectations evolve, engagement has become the most critical factor influencing brand loyalty and long-term growth. The Summit will explore how data, creativity, technology, and empathy are reshaping the engagement landscape – from social media and PR to OTT, OOH, and experiential campaigns.
“Customer engagement is no longer a campaign outcome; it’s the heart of every successful brand strategy. This summit celebrates the creative and data-driven approaches that help brands build lasting relationships with their audiences,” said Agnel D’Souza, Founder of the Global Customer Engagement Summit and Awards.
A Platform for Recognition and Collaboration
The 15th edition will feature keynote sessions, panel discussions, and awards across diverse categories, including:
- Best in OOH | Print | Radio Activations | Online Media
- Best in Mobile Marketing | Social Media | Experiential
- Best in Cinema | OTT | Television Campaigns | Podcast
- Best in Retail Touch Points | Events | BTL | Non-Traditional media
- Best in Data-Driven and AI-Enabled Marketing | Social Message
- Best in Public Relations | Rewards and Incentive Programme
With participants from India, Dubai, Singapore, malaysia, Sri Lanka, etc…, the summit aims to provide a truly global platform for professionals in marketing, branding, media, PR, and digital innovation to exchange insights and celebrate creative excellence.
Empowering Brands and Agencies Worldwide
The Global Customer Engagement Summit has become a trusted forum where agencies, media houses, and brands showcase impactful campaigns that deliver measurable results.
Each edition has seen the participation of leading marketers, creative strategists, and communication experts who are shaping the future of engagement.
“This event is a tribute to the professionals who understand that engagement isn’t just about visibility – it’s about building relationships that drive real business outcomes,” added Agnel D’Souza.
Call for Entries and Participation
Entries for the 15th Global Customer Engagement Awards are now open . Agencies, brands, and marketing teams are invited to submit their best customer engagement initiatives that demonstrate creativity, effectiveness, and measurable impact.
To participate or learn more, visit www.globalcustomerengagement.com
About the Global Customer Engagement Summit and Awards
The Global Customer Engagement Summit and Awards is an international platform that honors excellence in marketing, branding, and communication. It brings together leaders from across industries to share insights, celebrate innovation, and recognize campaigns that set new benchmarks in customer experience and engagement.
Media Contact:
ACEF Team
Email: contact@globalcustomerengagement.com
Website: www.globalcustomerengagement.com
Call: +91 9870292834
