“The Loyalty Program’s Second Job: Reading the Customer” By Manoj Agarwal – Xoxoday 6 minutes read Knowledge Sharing “The Loyalty Program’s Second Job: Reading the Customer” By Manoj Agarwal – Xoxoday CE DESK August 3, 2026 0 Loyalty programs are evolving beyond points and rewards into powerful customer intelligence systems that help brands predict... Read More Read more about “The Loyalty Program’s Second Job: Reading the Customer” By Manoj Agarwal – Xoxoday