Celebrating Success at the ACEF 13th Global Customer Engagement Awards [Mumbai, 29th April 2024]
The ACEF 13th Global Customer Engagement Awards concluded with resounding success, recognizing industry leaders and innovators in customer engagement strategies. The prestigious event, held on [29th April], brought together top professionals and organizations committed to revolutionizing customer experiences across various sectors.

This year the secretariat received over 600 entries from Brands and Agencies (From India, Sri Lanka, UK, Iran, Dubai, Singapore and Bangladesh).

Among the standout achievers were as follows: (Grand Prix Award winners):
• Radio Station of the Year For Customer Engagement - RED FM 93.5
• Customer Engaged Brand - AIA Insurance Sri Lanka
• Experiential Marketing Agency of the Year - Intuitive Inc
• Customer Engagement Team of the Year (Brand) - Max Life Insurance
• Customer Engagement Team of the Year (Brand) - Reliance Nippon Life Insurance
• Most Admired Audio Agency of the Year - Bhopuwala Creative Solutions Pvt. Ltd.
• Most Admired BTL Agency for Customer Engagement - Mindwave Media Pvt. Ltd.
• Influencer Marketing Agency - ITW Influence

Individual Excellence Honors were bagged by:
• Digital Marketing Professional of the Year - Rishabh Mahendru, VP, Client Success & Growth, Adlift
• Innovator in Customer Engagement - Subarna N. - Chief Manager - Marketing, Max Life Insurance
• CUSTOMER ENGAGEMENT CHAMPION OF THE YEAR - Ayaaz Khan, Vice President, Marketing, Max Life Insurance
• Influencer Marketer of the Year - Monica Daga, ITW Influence

• Celebrity Radio Jockey of the year - MUMBAI KI AWAAZ JEETURAAJ, Radio Mirchi
• Celebrity Radio Jockey of the year - Annu Kapoor, BIG FM
• Celebrity Radio Jockey of the year - Ranveer Singh, HT Media
• Celebrity Jockey of the year-Non Metro - RJ Raashi, Music Broadcast Limited
• Social Media Engagement Leader - Mirchi Manisha, Radio Mirchi
• Social Media Engagement Leader - RJ Sumit - Hum Mehnat ki Khaate Hain, Music Broadcast Limited
• Multichannel Engagement Expert - Malishka, RED FM
• Multichannel Engagement Expert - RJ Raunac, RED FM
• Radio Jockey of The Year (Overall) - RJ Arjun, RED FM
• Radio Jockey of The Year (Overall) - RJ Ginnie, Music Broadcast Limited
• Radio Jockey of The Year (Overall) - Radio City Love Guru, Music Broadcast Limited
• Radio Jockey of the Year (Metro) - RJ RAUNAC, RED FM
• Radio Jockey of the Year (Metro) - RJ Abhilash Thapliyal, BIG FM
• Radio Jockey of the Year (Non Metro) - RJ Bandya, RED FM
• Radio Jockey of the Year (Non Metro) - RJ Firoz, BIG FM
• Radio Jockey of the Year (Regional Language) - RJ KARAN, RED FM
• Radio Jockey of the Year-(Regional Language) - Mirchi Darling Swetha, Radio Mirchi

The newcomers:
• Apprentice Radio Jockey of the Year - Jatin, HT Media (Fever FM)
• Apprentice Radio Jockey of the year - Illahi, HT Media (Radio One)

For full list of award winners please log on to www.globalcustomerengagement.com or www.acefevents.com

Their remarkable dedication and innovative approach to customer engagement set a benchmark for excellence in the industry.

The ACEF 13th Global Customer Engagement Awards & ACEF B2B events provide a platform to celebrate trailblazers who are shaping the future of customer engagement. The event highlights innovative practices, fosters knowledge sharing, and inspires industry peers to raise the bar in delivering unparalleled customer experiences.

ACEF Team extends heartfelt gratitude to the esteemed advisory members and panel of judges (Given below) and supporters whose contributions made this achievement possible.
Alankrita Khera, Director - Brand & Communications I Writer I TEDx Speaker, ACT (India)
Balasingh Chowhan, Associate Marketing Director , Tata Digital Pvt. Ltd | TataNeu (India)
Eric Jacob, Global Marketing Director, Tradewind (Dubai)
Jan Harling, CEO, Virtus Asia Consulting (Hong Kong)
Kavita Lakhani, Communications and Crisis Specialist, Advisor to Brands and Agencies across India SEA and Middle East (India)
Madhumita Tripathy, Co-founder and CEO, Scriptur (India)
Madhushanka Ranatunga, Chief Sales & Marketing Officer, Lion Brewery (Ceylon) PLc (Sri lanka)
Mahen Gunarathna, CMO, Union Assurance Plc (Sri lanka)
Mayur Milan, Director Brand Communications & Digital (Ideosphere Consulting P L) (India)
Nivedita Matta, Associate Director- Brand Marketing and Digital Content, IndiGo (InterGlobe Aviation Ltd) (India)
Rahul Kohli, Vice President - Global Marketing, Leoforce Dubai
Rathin lahiri, Head - Marketing & CSR, SBI General Insurance India
Ritesh Kumar, Director, Digitales Media Canada
Sakshi Chadha, Director - Brand Strategy and Corporate Marketing, Glance India
Sanchita Ganguly, Brand Growth Lead - India , Bangladesh , Srilanka , Bayer Cropscience Limited - India
Shalini Singh, Group Head - Brand & Communications, RPG India
Shiyan Jayaweera, Marketing Director, Hemas Consumer Brands Sri lanka
Sonali Brahma, Brand, Creative and Content Consultant - Digital & Traditional, Brand Advisor India
Trideep Goswami, Associate Director, Business and Marketing Solutions, Hansa Cequity India
Varun Suri, Director, PivotRoots Dubai
Venkatesh (Venkat) Srinivasan, Director, RW Promotions Pvt Ltd India

About ACEF:
The Asia Customer Engagement Forum (ACEF) is a leading platform that recognizes and celebrates excellence in customer engagement across Asia and beyond. Through its awards, conferences, and knowledge-sharing initiatives, ACEF aims to inspire and empower professionals and organizations to create meaningful connections with their customers.

Team ACEF looks forward to leveraging this prestigious accolade to further their commitment to exceptional customer engagement and innovation.

For media inquiries or further information, please contact
Agnel Dsouza, Project Director
+91 9870292834